Commercial Service Center Contact Information

CNA

• Extended Business Hours: 8:00 am to 8:00 pm EST
• Direct Toll-Free Number: (877) 724-2669
• Direct Email: Sbsc@cna.com
• Direct & Faster Claim Reporting: (877) 262-2727
• Faster Response time for:
  • Billing Inquiries: (877) 724-2669 Option #3
  • Certificates: (877) 724-2669 or Sbsc@cna.com

Hartford

• Extended Business Hours: Mon–Fri 8:00 am–8:00 pm EST
• Direct Toll-Free Number: (866) 467-8730
• 24/7 Claim Reporting: (800) 327-3636
• Faster Response time for:
  • Billing Inquiries: (866) 467-8730
• Direct Email: Agency.Services@thehartford.com (Agents only)
• Client Portal: www.TheHartford.com – My Account

Hanover

• Extended Business Hours: Mon–Fri 7:00 am–9:00 pm EST
• Direct Toll-Free Number: (855) 254-1907
• Direct Email: clcsc@hanover.com
• 24/7 Claim Reporting: (800) 628-0250
• Faster Response time for:
  • Billing Inquiries: (866) 818-7065
  • Certificates: Certificate@Hanover.com
• Client Portal: hanover.com/mhp

Liberty Mutual

• Extended Business Hours: Mon–Fri 8:00 am–9:00 pm EST
• Direct Toll-Free Number: (800) 845-3666
• Direct Email: Businessservice@LibertyMutual.com
• 24/7 Claim Reporting: (800) 962-7132
• Faster Response time for:
  • Billing Inquiries: (866) 290-2920
  • Certificates: (800) 962-7132 or Businessservice@LibertyMutual.com
• Client Portal: mybusinessonline.libertymutual.com

Travelers

• Extended Business Hours: Mon–Fri 8:00 am–8:00 pm EST
• Direct Toll-Free Number: (888) 661-3938
• Direct Email: SCenter@Travelers.com
• 24/7 Claim Reporting: (800) 238-6225
• Faster Response time for:
  • Billing Inquiries: (888) 661-3938
  • Certificates: (888) 661-3938 or SCenter@Travelers.com
• Client Portal: signin.travelers.com